all monies received are held in our client bank account with hsbc and are protected, as members of UKALA, in their client money protection scheme.
k lettings limited t/.a masonbryant are members of the prs redress scheme.
letting your property can be nightmare unless you have the right agent handling this for you! it requires a great deal of hard work and organisation, so it really pays to talk to the right people from the outset.
our award winning team know that most clients are looking for an agent who will deliver a professional service, with effective communication at each step of the way, to guide them through the letting process.
we pride ourselves in getting to know each and every client as much as possible, so we can provide the best possible service and refer to them at every step to ensure they are happy.
what we can offer
charges vary depending upon the service you require. we offer 4 levels of service
why choose masonbryant?
with scores of letting agents in many towns competing for the opportunity to let your property, eastbourne is no exception and, as with most things in life, quality of service and advice varies hugely, as anyone can set themselves up as a letting agent!
what will we do for you?
first impressions are paramount; therefore, your property particulars will reflect this by having a very high standard of presentation.
what happens when our office is closed?
having an out of hours’ mobile contact number, we offer ongoing support to our landlords and tenants enabling us to liaise with tenants out of general office hours
what our guests have said
customer feedback is really important to us. It helps us improve our offerings and how we interact with vendors and buyers alike.
why choose masonbryant?
with scores of holiday letting agencies in many towns competing for the opportunity to let your property, eastbourne and pevensey bay are no exception and, as with most things in life, quality of service and advice varies hugely, as anyone can set themselves up as a holiday letting agent!
however, letting your property with masonbryant - be it your home or an investment property – you can be assured that you are being dealt with by experienced professionals who constantly keep up-to-date with new legislation - especially important with the ever-changing regulations concerning section 21 notices, smoke detectors, electrics, deposits, health and safety and houses in multiple occupation.
we are an award winning family run letting and estate agency and have been trading for 10 years. kay our lettings director runs the letting side of the business, together with her husband and their lettings team, and has over 20 years’ lettings experience. we pride ourselves in being friendly, approachable, professional and responsive. we all attend regular training courses ensuring we keep up to date with the latest legislation. also, unlike some agents where they have centralized accounts and property maintenance departments in other locations, we deal with everything locally. we will also use your preferred contractors if you have any or use one of our local trusted contractors if not.
if something should occur out of office hours, we also have an out of hours’ mobile contact number, which all guests and landlords in properties managed by masonbryant will be provided with. this means that if a problem occurs with the property over a weekend/bank holiday/evening we can get it dealt with by a trusted contractor and minimizing any potential damage. both guests and landlords have all commented on how useful this service is, as we believe not many agents provide this.
masonbryant uses computer and internet technology, but we feel our biggest strength is the genuinely warm, friendly and professional approach we offer all clients and customers. prominent office locations in eastbourne and pevensey bay for maximum exposure
we are proud members of ukala which includes client money protection, ensuring you have peace of mind when using masonbryant; knowing any monies received and held in our client account is safe and protected.
with effect from 1st october 2014, all lettings agents were required to register with a letting agent approved redress scheme and which investigates complaints against letting agents. we are pleased to confirm we are members of PRS property redress scheme and the property ombudsman and have been since january 2009.
what can we offer?
charges vary depending upon the service you require. we offer 3 levels of service –
Holiday Letting and Management fees
- Holiday letting only package
- Holiday letting management package
- Holiday letting management plus package
being independent, we can tailor make our fees/services to suit each individual landlord’s requirements, as not every situation is the same. for our standard fees please click here. email us at firstname.lastname@example.org to receive a copy of our Holiday Letting Landlord Guide or call us on 01323 64 65 64 to discuss this further.
what will we do for you?
first impressions are paramount; therefore, your property particulars will reflect this by having a very high standard of presentation. we measure and photograph every aspect of your property ensuring all photographs and details are put on the web with immediate effect including your preferences as a landlord, epc ratings, facilities, local tourist attractions and much much more. we provide guests with as much information as possible from outset to ensure both parties requirements are met.
all of our properties are always listed on our website as well as leading search sites www.masonbryant.co.uk and also www.tripadvisor.com www.flipkey.com www.niumba.com www.housetrip.fr and www.holidaylettings.com. details of your property will also appear in both office window displays and our bespoke ‘holiday lettings property list’ which is distributed to all customers visiting/contacting our office, with the added bonus of these also being available 24/7 in our leaflet dispensers located outside each of our offices.
we meet all guests at the property for check in and supply a welcome folder with details about the property and also local attractions, together with a selection of tourist information leaflets for guests to use.
we can provide a management plus service which includes cleaning and bed line changes.
if you are thinking of turning your holiday home into a holiday let then why not give us a call, we’re happy to attend and provide advice on what should be provided.
what happens when our office is closed?
having an out of hours’ mobile contact number, we offer ongoing support to our landlords, tenants and holiday makers enabling us to liaise with all, out of general office hours ensuring any emergencies are dealt with every day except christmas, boxing day and new year’s day (emergencies would still be dealt with on these days’ subject to contractor availability). we will endeavour to instruct your preferred contractor, or one of our regular contractors, to attend to any problem ensuring you do not incur any unexpected excessive call out charges from a contractor your guest has instructed.
what our guests have said:
mr l – stayed at pebble place march 2019a lovely apartment by the sea. accommodation was clean, comfortable and the kids loved it. it is really close to eastbourne where there is a lot to do. i would highly recommend.
mr c – stayed at the dinghy - dec 2018the dinghy is a wonderful house. take a little street and you walk on the beautiful beach. the house is very comfortable. very clean. nice rooms, beds, bathroom and couches in the living room and really everything you need. all the first necessities are there. good (also take out) restaurants in the area and a supermarket. the communication with kay is going very well and action is taken immediately if there is anything. all in all great service and a nice house. recommended
miss i – stayed in pebble place march 2019had a great time welcome pack was great and much needed. clean and modern great location few steps from the beach many thanks had a great holiday will be returning
mrs m – staying in dreamcatcher - august 2018booked this great little house for a short stay from the 29 aug to the 2 sept although we didn’t arrive till gone 9.30 on the night we were still met at the house and given a guide round its an ideal base for staying and visiting local attractions the house was very clean and tidy with 2 large bedrooms and everything you need for your stay so would like to say a great big thank you from the hurst family
mr s – stayed in the dinghy august 2018we had a great week at this property, perfect for the dogs and so close to the sea. my 8 year daughter loved being so close to the beach, stoney beach but plenty of sand when the tide went out.
mr o – stayed in dream catcher october 2018we travelled down to the south coast and stayed at dreamcatcher for a late summer break. lovely, bright and clean apartment with everything you need to hand. they even provided tea bags! a godsend as we arrived late in the evening. the apartment is just a few yards from the beach and there are shops and plenty of restaurants and takeaways nearby. it was a very peaceful place to stay and we shall definitely return next year. thank you.
mrs s – stayed at the dinghy – july 2018one of the best properties we have stayed in. it was very clean and comfortable and very well equipped. as well as being close to beach, shops, takeaways etc were nearby.
mr d – stayed in upperton gardens – july 2018very well located and fully equipped apartment. nicely decorated. cosy, modern, clean, sunny and comfortable.
mrs s – stayed coast road july 2018view could not be better looking out to sea very quiet area house is just right a bit big for 1 person but never mind it was peace and quiet i needed and weather very good.
mr l – stayed in coast road – may 2018couldn't get a better view of the sea. location, location, location.....this has it in 'spades' !! with careful parking, room for 3 cars out front. dog friendly house and beach. quite a few stairs so if you struggle with stairs don't book this property. fabulous view from the main bedroom of the sea, a wow factor. fabulous view from the living room, another wow factor. 2 other bedrooms have countryside views. we spent time watching lambs frolicing about. absolutely lovely. great location to get to chalk cliff walks, spoilt for choice. easy reach to so many places to many to mention. i booked with trip advisor and dealt with kay, wonderful service, 5* if i was awarding stars!! one problem was that i only stayed 1 week, i could have stayed many more as just to many things to do and sitting watching the sea from the deck is just to die for. fantastic memories to take away, if i am back in this area i would rent this property again. also many thanks to the owners. cheers!! i could rave about this property all day!! thank you, thank you, thank you.
mrs m – stayed in upperton gardens june 2018overwhelmed by the cleanliness of the flat, beautifully decorated with a very comfortable mattress which made our stay very restful. only 2mns from the station and town, it was perfect.